I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | Money well spent! I received my multi-panel canvas prints in the mail. I just wanted to let you know that I love the way they turned out! The color adjustments made were exactly as I had wished. The spacing and sizing are also just what I had envisioned for the image. (4 panel tandem bicycle picture)
Thank you again for this beautiful product. Money well spent!
Stephanie, | production quality Personal service, excellent communication, Diana enthusiastic to help, and the production quality was outstanding (as well as timely)
Marten, Whitehorse | great service Hello there,
Package arrived today and the frames look good!
Thank you for the great service, we'll be in touch in future again!
Kim, |