Terrible customer service. Incredibly disappointed with my art print. It arrived in the wrong size and customer service is ignoring my request.
Stephanie Forrest Raposo, | Plak Mount Hi! I just wanted to let you know that my order arrived and it looks just fantastic. Thank you for the exceptional work!
Gisso, | Plauqe mounting issue My plaque mount has mounting issues. I will send a photo of the crease.
KeenART:
This was not due to a our error. This poster had very bad water or moisture damage to the it. So where the image has been damp or wet the paper shrinks and will not lay flat (you can notice this by rubbing your hand over the poster and it does not lay flat. Therefore when we laminate and drymount the print to the MDF wood the area where the poster has been moisture damaged will crease. Unfortunately we get a lot of these damaged prints sent to us every week as it is a cheap way to have it protected. I hope this helps. If you have any further questions on this please give us a call or reply email.
Trini, | Thank you Hello there my name is Cori G. and I would like to thank you very much for such a beautiful job on your product i purchased. My friend was very elated and said it was the best Birthday gift she has ever received in her life, and I believe it may be the best present I ever bought someone, this is all because of your wonderful work, looking forward to using your services again and share with my friends what you guys are up to down there, thanks again.
Sincerely Cori
Cori, |