my frustration I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, | Dear Vancouver on Canvas, Thank you for the excellent work and service.
The picture is beautiful and I was so happy to receive it before Xmas. I will certainly be placing more orders in the future.
Happy Holidays,
Susanne, Victoria | Excellent quality, but... LOVE the items I ordered. Excellent quality and just what I expected.... but.....
one of the two frames originally came in the wrong size to had to be resent....then that frame arrived damaged....so am hoping third time is perfect.
I will be using your services again. Someone was obviously having a bad day. agree=on
Heather Hall, Battleford | epoxy Resin on canvas I just got my first canvas print done with an epoxy finish. It took a while but the results are fantastic. Fthose who want to spend a bit more I definitely recommend it!
Paul Steele, Wolfville |