Just a quick note to say how impressed I am with the quality I receive for each and every order through your company. I\'m very happy with my most recent Aluminum Metal Print and the Plexi Face Mount. They both turned out with exceptional, true color. My only negative feedback is that you don\'t seem to offer special discounts for loyal customers who have placed several orders with you. A discount coupon shipped out with my current order would go a long way to ensure that my NEXT order is with you. Price still matters to my customers...
Joanne C, Calgary | Not Happy I have used Canada on Canvas as my primary site for almost all of my enlargements over a number of years. Always good quality quick service. I am however disappointed in my last experience. I had inquired after 3 weeks (on a Friday morning) if my order was on the way. It wasn\'t but was assured it would be ready and sent by Monday, it wasn\'t and finally shipped on Wednesday evening. I have now waited 6 days for the delivery and had to track down the package myself to find that it would still be some time, I am assuming because I live in a rural area. It has been 29 days since I sent in the order. I understand that Covid has affected many business and expected some hiccups but must admit I am very disappointed.
Nelson L., | results are very impressive. This was my first time having an image printed on canvas. I took my time choosing the right image and correcting it. I sent a large TIFF file and the results are very impressive. I am very happy.
Chris Button, Aylmer, ON | my frustration I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, |