Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | Nice work Frames delivered and installed. Nice work. They look great. I will be ordering more.
GG, | A service worth using... I have found the time to send a quick thank-you email...
when I received my print in the mail and opened it, I breathed a sigh of relief of how well and professional it looked! Thanks sooo much...
After much searching, I have finally found a service worth using again and again.
Thanks...
Kim, | The PopART picture was great - my son is going to love it!
Thanks again,
Jen, |