SERVICE: I\'m so very happy that I choose Keenart over Amazon. I purchased 2 frames and made an oversight error on my initial order. The Keenart staff immediately picked up on it and emailed me with a request for precision. The following exchange of emails were nearly instantaneous. Thank you for that.
PRODUCT: The frames are perfect. I choose the thinner ones and I was worried about their capacity to handle a 30\"x60\" heavy canvas. They are built strong - good wood, not too heavy, perfect fit. I\'m extremely happy with the final product.
SHIPPING: Would have preferred Canada Post but they used CANPAR which easily gets confused with simple addresses (previous dealings with them were the same... Still better than Purolator...) They missed the first delivery and I caught up to the truck on the 2nd attempt... (Condo towers seem overly complicated for their drivers).
OVERALL: Fantastic service, product and end result. I will order again and refer them in the future.
Mike, | Very good service Very good service. Not only was the piece completed very quickly, but the communication was very good. They noticed an imperfection in my photo and offered to fix it before printing. Will come again.
Chels, ottawa | Nice picture frames The frames you built for me look great. There was one issue with one corner missing 3 of 4 screws. As you included extra screws I was able to fix that. I appreciated that the order included all the hardware needed to complete the mounting. The paintings look great.
Jaafer, | Thx The package finally arrived. All is well and the content looks good.
Alibaba, |