Terrible experience. Ordered frame on March9th, arrived May7th. Arrived with two visible dents in frame material. And 2/4 clips on back have fallen off just taking it out of box. Quite disappointed.
KeenART: The frame was a backorder item and because of covid-19 there is delays when ordering from suppliers unfortunately.
Lauren, | Will recommend you... I just want to say THANK YOU for the great service, I am very happy with the results and will recommend you to my fellow photographers, THANK YOU!
Yokooko, | superb customer service! I'd like to tell you how grateful I am for what today's mail brought me: a package which contained not only the dark brown filler you offered to send me, but a replacement frame as well! That was very kind and thoughtful of you. Now that's what I call superb customer service!
Thank you for helping me. I was concerned and wasn't at all sure if I could make the problem frame look as good as the replacement looks, but I'll give it a try and I'll let you know how I make out. In the meantime, I can proceed with the project involving the original frames.
Best wishes!
Trever, | Amazing service! Amazing service, quality, and product. My print was delivered extremely fast and the product exceeded all expectations. From start to finish this process was extremely easy and Heather was very helpful.
Definitely worth the money and would recommend this service to anyone. For sure coming back to worth with VOC again!
Thank you! v
Mike Crowe, Whistler |