Not Happy I recently ordered what I thought was a rustic walnut frame for some art. Expecting actual walnut as described but what was in fact pine or some other cheap wood painted brown distressed and cheap looking. Not at all happy
John A., | THX Thanks Roberto and Staff. Our orders arrived this afternoon, all in perfect order. We are delighted with the giclee prints on canvas and we will now begin to promote this new format along with the very successful metal prints. Terrific work, everyone. Will be submitting a new order by the end of the week or early next week. The season here in Texas is finally beginning to get some steam and we anticipate good sales for our gallery in the next couple of months.
Until the next order, kind regards and thank you again.
Julia, | I LOVE this service! I LOVE this service! Very reasonable prices and friendly people when calling in. I have ordered, and will be ordering several more, canvases!
Sarah Y., Columbus, Ohio | I ordered two frames, they arrived quickly and very well packaged, they were both exactly the correct size. rnOne was exactly as shown on the website, sadly the other was nothing like the website photo at all - instead of a soft white rustic, it arrived as dark grey underneath, covered in a thin layer of white, giving it an almost stripey appearance. I at first thought (as did the supplier) that it was a mistake and a different frame has been made up. the supplier was very pleasant to deal with but due to a misunderstanding I was required to pay the $15 postage to return the frame to them, which they worked on to give it a more white appearance and returned to me. So instead of $126, the frame ended up costing me $141 and although it is better, it is still not like the one shown on the website. After sending an email photo of the work they had done on the frame, the company did not follow up with me after delivery. I would not order custom picture frames online again.
Sally D., Maple Ridge |