I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | absolutely love it... I just received my order and absolutely love my three new canvases. They were able to make the canvases from actual prints as I didn't have them on the computer. The turn-around time couldn't have been any faster - one week! Based on my experience, I would definitely use them again and recommend them to friends.
Sonya, Victoria | Saving environment My order arrived in good condition today. I want to thank Canada on Canvas for the sensible packaging you use. I was very pleased to see no bubble wrap or extraneous plastic packing material involved. I really appreciate not having a huge pile of fill materials to get rid of. Well done.
Jojoo, | Excellent communication! Excellent communication. Easy to navigate web site for ordering. Very quick delivery and excellent product.
Thanks
Bruce Tuck, Victoria |